Contact
Do you have questions about your order or a belt? Before contacting us, please check out our Frequently Asked Questions (FAQ) page.
Contact channels
- Phone
- +34 644 489 311 — 24/7 support.
- info@beltrium.com — response within 24 hours.
- Contact form
- Available on this page — response within 24 hours.
To expedite your inquiry
- Order number (if applicable)
- Belt model or reference
- Name and contact email
We serve customers in Spanish and English. We ship to the EU and select countries. Your data will be processed in accordance with our privacy policy.
How can we help you?
Frequently Asked Questions
How can I track my order?
When your order leaves our warehouse, you'll receive an email with the tracking number and a link to track it. You can also use the Order Tracking page. If you need immediate assistance, we're available by phone 24/7.
Can I return an order if I change my mind?
Yes. You have 30 days to return your purchase, provided the product has not been used and is in its original condition. To request a return, please write to us at info@beltrium.com or use the contact form and provide your order number.
What is the delivery time?
Once shipped, your order will be delivered within 24–48 hours in mainland Spain and within 48 hours to the islands (Balearic and Canary Islands).
How long will it take to receive a response?
24/7 phone support at +34 644 489 311. We will respond to your email or form within 24 hours.